How to Create an Email Account

Panel path: Email Accounts → Email Accounts

Step-by-step: create a mailbox like info@yourdomain.com, set a password and quota, then test in webmail or Outlook.

Before you start

Your domain must be added under Domains, and your plan must have free mailbox slots (for example Email 1 / 10 Available). MX should point to this hosting if you want mail delivered here.

Create the email address

Open Email Accounts → Email Accounts. You will see the Mail Box accounts list and the blue Add a New MailBox button.

Step 1 — Mail Box accounts list. Click Add a New MailBox.
On the Add a New MailBox form: enter the Email Address local part (example: info), choose the Domain, set Password (or use the generator), set Quota MB, then click Add.

Step 2 — Add a New MailBox form (example: info@yourdomain.com, Quota 500 MB).
After creation, the mailbox appears in the list. Use the envelope icon for Roundcube webmail, the key icon to change password, gear for settings, or trash to delete.
Test sign-in in Roundcube with the full address (info@yourdomain.com) and the mailbox password. Then configure Outlook using Manual Settings (IMAP 993 / SMTP 465).

Managing mailboxes

Delete: red trash icon on the mailbox row (confirm carefully).
Suspend: use the suspend control when you need to disable login temporarily.
Change password: green key icon on the mailbox row.
Resize quota: use mailbox edit / resize controls when your plan allows.

Notes

Never reuse weak passwords; use a unique strong password per mailbox.
Creating the mailbox alone is not enough for deliverability — also confirm MX, SPF, and DKIM (see DNS manuals).

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