Understanding Email Filters

Filters run when mail arrives. Order matters — the first matching rule often wins.

Creating a filter

1. Open Email Accounts → Email Filters.
2. Select the mailbox (or account-wide option if shown), then add a new filter.
3. Set match conditions (example: From contains vendor@example.com, or Subject contains Invoice).
4. Choose an action: deliver to folder, redirect to another address, discard, or mark as read — wording varies by panel version.
5. Save and send a test message that should match. Adjust order if another rule catches the message first.